North Carolina Wireless

1 Open      2 Scheduled      102 Resolved

Hickory Area Maintenance (Scheduled)

Affecting System - Hickory Area Network | Priority - Low

Good morning.

We will be taking down some main infrastructure equipment today in order to perform necessary maintenance. This maintenance will improve the stability and quality of the network. There should only be sporadic outages averaging anywhere from 5-20 minutes. Thanks for your time and patience.

-NCW Tech Team

Date - 03/13/2019 10:18 - 03/15/2019 21:00

Last Updated - 03/15/2019 11:03

Hawshaw Tower Maintenance (In Progress)

Affecting Server - Avery - Hawshaw [HAWT] | Priority - Medium

Hello all.

We will be performing maintenance today on the Hawshaw access point. This could affect customer's connection on Hawshaw, Wild Turkey, Jonas Ridge and Mullin Hill. We will be working to improve the quality and reliability of the network. Thank you all for your time and patience.

-NCW Tech Team   

Date - 03/14/2019 11:06 - 03/14/2019 23:00

Last Updated - 03/14/2019 16:34

Avery County Network Maintenance - Ongoing (Scheduled)

Affecting System - Avery County | Priority - Medium

Hello all.

We will be overhaul most, if not all, of our Avery County network in the coming weeks. During this time there could be service interruptions/outages. We are working to improve the network as a whole. We apologize for any inconvenience this may cause. Please check back here for any updates or outages. Thank you all for your time and patience.

Dates: 2/18/19 - 2/22/19
Time: TBD
Total Outage Time: TBD

-NCW Tech Team

Update: 2/25/2019

We have had a chance to investigate the majority of the Avery county network and determine some issues. We will be working, in the coming weeks, to address these issues and improve the network. We will be posting updates as to what site we will be operating on and who it will affect. Thank you all for your time and patience.

Date - 02/18/2019 00:00 - 03/31/2019 23:59

Last Updated - 03/12/2019 09:23

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