North Carolina Wireless

0 Open      1 Scheduled      74 Resolved

Emergency Network Maintenance (Scheduled)

Affecting System - Newland, NC | Priority - Critical

This is notification of an EMERGENCY network maintenance, slated for Thursday, March 22, 2018.  The maintenance will begin at approximately 5:00pm and last until 7:00pm.


Engineering has identified gradually degrading optical-levels on our circuit to Newland, NC.  This condition poses a significant risk for unexpected service interruption if not corrected. We have proactively scheduled a 2 hour maintenance window in order to investigate / isolate / repair the issue.  We are taking all steps necessary to reduce felt impact and customer downtime. We are hopeful and optimistic that the isolation and repairs will require much less than 2 hours, but we are reserving it as a precaution.


We recognize that this significantly impacts our customers and are planning to keep the interruptions in service to as short as possible.


Location: Newland, NC (Avery)
Maintenance Type: Emergency Maintenance
Description: Isolate and repair degraded optical levels
Start Date/Time: 3/22/2018 5:01 PM EDT
End Date/Time: 3/22/2018 7:00 PM EDT

Duration: 2 Hours

Towers Affected:
Squirrel Creek
Wild Turkey
Mullin Hill
Yellow Mountain

Date - 03/22/2018 17:01 - 03/22/2018 19:00

Last Updated - 03/20/2018 13:39

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