North Carolina Wireless

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Affiliates - Commission Requests
Affiliates are those who refer new customers to NCW in exchange for some pre-arranged account...
Affiliates - Customer Referrals
We offer an affiliate program to pre-approved customers who refer customers to us.  Often...
Automatic Billing by Credit Card
For customers who wish to enable automatic payment by credit card your invoices will be charged...
Billing Cycles
We offer several billing cycle options on most accounts: Monthly Quarterly (3 months)...
Commercial vs Residential Accounts
Generally speaking, NCW splits our account types into two categories.  Accounts used for any...
Does NCW charge for service visits?
No, as long as the issue lies with NCW's equipment – the outside receiver, the cabling, and...
E-Check Payments
We are able to accept electronic check payments for individual invoices.  E-check is not an...
How to Cancel Service
Introduction:Customers who wish to cancel service may do so for a variety of reasons.NOTICE: If...
Invoices by Fax
Some customers but particularly businesses may want to have their invoices sent by Fax.  We...
Not getting invoice or support emails
Description:It can be the case that our billing and ticket system emails do not make it through...
Payment Methods
As of December 2015 we accept the following methods of payment: Personal or Certified Check...

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